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dave54's avatar
dave54
Nomad
Jun 18, 2020

What is wrong with the Customer Service number?

We ordered a propane detector online and installed it. It is defective. As soon as you connect it to power it begins a solid shrieking beep.

Need to return it.

Tried calling the customer service number 4 times in the last two days, and had a 45 minute wait each time, before the call disconnecting.

We want to return it. The nearest store is 2 hours away.

2 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Hello dave54,

    Thank you for your time and inquiry, we apologize for the long hold time you experienced. Please provide your order number in a private message and we will look into your inquiry.

    Thank you,
    Good Sam Customer Care Team