Two (2) days ago I was doing nothing unusual just routine stuff on the internet when this happened! A pop-up from nowhere prevents me from deleting it and going forward or back. It says something about calling their 1-800 number - and learn more about this issue / from S3.AMAZONAWS.COM, etc. etc.Could not get pass it - like I said or go back. Deleting it didn't work - as all I could hear was a load click!! as each attempt to delete.Best Buy greek Dude said nothing could be done, as it would only come back; i.e. unwanted 'pop-up'. Has anyone found a solution for this?If so, please let me know. Thanks in advance.

S3.AMAZONAWS.COM is a URL leading to a cloud-based storage solution sold by, yes, Amazon. Who is it using that storage? That's the question.You say that you were doing routine stuff on the internet. Did that include visiting any adult or gaming sites? Those are targets for hackers to place malware, which your web browser then downloads. You might be able to get rid of it by running something like MalwareBytes and/or Spybot, then a full virus scan from something like Avast. Those would be the first things I'd try.

If the Geek dude can't or won't do anything or help you, I would find someone else quick. Any decent geek should be able to handle that type problem, and make sure it didn't come back again. BTW, I'm not a decent geek, just a fumble-fingered weirdo.

Plenty of google hits on that. Hope you can get pass it.

Next time that happens hit Ctrl-Alt-Delete and your task manager will pop up and show you what is running. Right click the browser and hit close. Then run your CC cleaner. If you don't have CC Cleaner I would suggest you download it and run it every time you leave the internet.If you cannot close or back out of a window, it can be closed from the task manager.

What to do next?? Is it malware or not? | Good Sam Community

16 Replies

darsben1
Explorer
Sep 23, 2016
JnJnKatiebug wrote:
Next time that happens hit Ctrl-Alt-Delete and your task manager will pop up and show you what is running. Right click the browser and hit close. Then run your CC cleaner. If you don't have CC Cleaner I would suggest you download it and run it every time you leave the internet.

And if you do not have CC Cleaner once you can navigate in task manager
go to the startup tab and delete the program that is causing the problem.
JnJnKatiebug
Explorer
Sep 23, 2016
Next time that happens hit Ctrl-Alt-Delete and your task manager will pop up and show you what is running. Right click the browser and hit close. Then run your CC cleaner. If you don't have CC Cleaner I would suggest you download it and run it every time you leave the internet.

If you cannot close or back out of a window, it can be closed from the task manager.
2oldman
Explorer II
Sep 23, 2016
Plenty of google hits on that. Hope you can get pass it.
Johno02
Explorer
Sep 23, 2016
If the Geek dude can't or won't do anything or help you, I would find someone else quick. Any decent geek should be able to handle that type problem, and make sure it didn't come back again. BTW, I'm not a decent geek, just a fumble-fingered weirdo.
ramgunner
Explorer
Sep 23, 2016
S3.AMAZONAWS.COM is a URL leading to a cloud-based storage solution sold by, yes, Amazon. Who is it using that storage? That's the question.

You say that you were doing routine stuff on the internet. Did that include visiting any adult or gaming sites? Those are targets for hackers to place malware, which your web browser then downloads.

You might be able to get rid of it by running something like MalwareBytes and/or Spybot, then a full virus scan from something like Avast. Those would be the first things I'd try.
Johno02
Explorer
Sep 23, 2016
Pop-up Blocker in Chrome.

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What to do next?? Is it malware or not?

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