afrescop wrote:
An observation: you state "my time is more valuable than chasing slips of paper" yet you have spend much more time posting your complaint on here. CW did offer a solution to your complaint yet you have continued to complain. Would it not have been better to post in your initial posting what you would consider an agreeable solution for you? Just say'n.
I actually did just that in the correspondence with the rep. They were unable to honor the original offer or offer any explanation why the offer was sent with no method of redemption.
I have had PM notes from others that indicated a few store managers were willing to manually accept the coupon in person at the store, but they do not work at the register either. Other online vendors would have resolved this immediately, not given a customer trying to return the run around. Heck, CS at WalMart is better than this and they are nothing great.
What I did not say directly and is really more the reason, I do not trust that CW would actually mail me the check as promised without significant additional follow up. Its just the way they avoid doing business and I have prior history with them doing similar. CampingWorld offers nothing I cannot get cheaper and with better service both locally and online from other retailers. I do still do business with other parts of the Affinity Group.
