Why bother sending a coupon if they are going to refuse it?

jcthorne wrote:

fla-gypsy wrote:

Nah, I think I will continue to point out the obvious every chance I get.

Really don't get what you feel is so obvious. Whatever floats yer boat.

I don't own a boat. The obvious is that CW is a large business like any other that screws up sometimes and is always willing to try and make it right when they do. For that they deserve credit which is rarely given here instead of waaaah, waaah, waaah!