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jrs1871's avatar
jrs1871
Explorer
Jul 22, 2017

Windows 10 laptop very slow

I bought a new Dell laptop that came preloaded with windows 10. I hated the windows 10 interface so I downloaded a free program called Classic Shell that makes it look like windows 7 even it is still running windows 10. The problem is it runs slower than molasses and I have not loaded any programs except my antivirus program. RAM after the initial bootup is fine. But it shows the CPU running at 95%+ all the time. I can't find anything that should be making the CPU run like that. Suggestions or should I take it back and have Staples tech look at it?

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  • Ranger_Smith's avatar
    Ranger_Smith
    Explorer
    Jul 22, 2017
    Call Dell support. I have had a couple issues with my new inspiron to the point i was gonna throw it in the lake here. Thats how frustrated I got. They got onto my system and fixed it in about 20 minutes.
  • DownTheAvenue's avatar
    DownTheAvenue
    Explorer
    Jul 22, 2017
    It sounds like that Classic Shell program is the resource hog. Uninstall that program and see if the machine runs correctly. If it does, then the problem is the program, not the machine.

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