Gjac wrote:
The search engine Edge that comes on the laptop was causing most of my issues. Buy switching to internet explorer fixed my problems. Chrome will fix things also.
Not to be picky but hopefully to help out, Edge is not a search engine.
Edge, Internet Explorer, Chrome and Firefox (and the list goes on) are Internet Browsers and are independent from search engines such as Google, Bing, Yahoo, etc., etc.
Each browser usually defaults to the search engine from the company that provides the browser, but all browsers can be set (in their settings) to use whatever search engine the user desires.
Browsers interpret the HTML that defines the content of a webpage and present it in graphic format on a PC's display. Search engines are apps that take a user's search arguments and use them to find websites that contain information related to the user's search request. Two completely different and independent functions.
Modern browsers such as Chrome (and more recently other browsers) integrate the search engine interface into the browser (rather then a search engine website such as google.com) and allow either a URL for a website or a search argument to be entered in the browser's address box and the browser determines whether it is a website address or a search argument. If it is a search argument the browser hands over the search argument to the search engine which sends the result of its web search back to the browser in the form of an HTML defined web page with a list of the search results.
Probably way more than you wanted to know but it might help when communicating with support sites.