Gdetrailer wrote:
pbeverly wrote:
If you don't recognize the number, don't answer. If they don't leave a voice mail or the voice mail is questionable block the number.
Good advice.
But, sometimes answering is a must.
Businesses must answer each phone call, otherwise they go out of business ignoring potential or current customers.
DR or Medical services often use a call center that shows up as "800 Services" to relay appointments confirmation or changes to appointments. ....
Well... these days a lot of businesses don't actually answer a call with a live person. How many times have you called an office, especially a doctor's office, and had to push a button or two to actually get to a person? "Hello, you've reached the office of Dr. So and So, please push one to talk to a receptionist"....
That is intentional - most computer phone scamming systems will just hang up if a live person doesn't answer right away.
I've called a few businesses that their answering system asks for your zip code, or last 4 digits of your account number, etc. Then when you get connected to a real person, you have to repeat that information... One of the reasons the answering system asked those questions was to weed out the scam callers.