Windows license scam
As a public service announcement.. Yesterday I received a phone call from a toll free 866 number (came up with a "800 services" and a 866 number) that is active with a Microsoft expired license sca...
Forum Discussion
Tvov wrote:Gdetrailer wrote:pbeverly wrote:
If you don't recognize the number, don't answer. If they don't leave a voice mail or the voice mail is questionable block the number.
Good advice.
But, sometimes answering is a must.
Businesses must answer each phone call, otherwise they go out of business ignoring potential or current customers.
DR or Medical services often use a call center that shows up as "800 Services" to relay appointments confirmation or changes to appointments. ....
Well... these days a lot of businesses don't actually answer a call with a live person. How many times have you called an office, especially a doctor's office, and had to push a button or two to actually get to a person? "Hello, you've reached the office of Dr. So and So, please push one to talk to a receptionist"....
That is intentional - most computer phone scamming systems will just hang up if a live person doesn't answer right away.
I've called a few businesses that their answering system asks for your zip code, or last 4 digits of your account number, etc. Then when you get connected to a real person, you have to repeat that information... One of the reasons the answering system asked those questions was to weed out the scam callers.
Not "all" businesses have adopted the prescreen human check, lots of old school businesses out there that don't and changing over to a more robust phone system that offers the 1-9 option or extension numbers is often a costly expense.
There are also often reasons as to why one may not be able to use such a system like modern 2 factor authentication which calls your predesignated phone number to verify it is in fact you that initiated a change or login to a website..
