WINEGARD Antenna Problem / Complaint
I have a 1995 Rexhall 34 ft. that I recently bought and find that the Winegard antenna , likely original, does not seem to pick up VHF stations ... only UHF. I tried to call Winegard ... and as usu...
Forum Discussion
Yama ...That is certainly a very good test, but the REAL issue here is the lack of customer support from Winegard ...at least from MY viewpoint.
I just cranked the new antenna DOWN against the roof, and facing EAST, and all of the channels were still there. I have had enough motorhomes, with Winegard antennas, to know that in a down position, and facing East ... you are NOT going to get the towers from North - South or West with any real clarity, and I replaced the Winegard head on my last motorhome.. last year .. with a new one and it NEVER worked well when down.
You will have to make up your own mind on this subject, but MINE is made up with the facts as seen by my own efforts.... and they are ...
Winegard's customer service is NOT acceptable to ME ...
email customer service is NEVER acceptable to ME ...
The King Controls unit seems FAR better to ME.
WMOSES has outlined his own cust. service issues with other companies as well.
Face it .... most companies have lousy cust. service and seldom give answers that solve the problem at hand.
Richard
I just cranked the new antenna DOWN against the roof, and facing EAST, and all of the channels were still there. I have had enough motorhomes, with Winegard antennas, to know that in a down position, and facing East ... you are NOT going to get the towers from North - South or West with any real clarity, and I replaced the Winegard head on my last motorhome.. last year .. with a new one and it NEVER worked well when down.
You will have to make up your own mind on this subject, but MINE is made up with the facts as seen by my own efforts.... and they are ...
Winegard's customer service is NOT acceptable to ME ...
email customer service is NEVER acceptable to ME ...
The King Controls unit seems FAR better to ME.
WMOSES has outlined his own cust. service issues with other companies as well.
Face it .... most companies have lousy cust. service and seldom give answers that solve the problem at hand.
Richard
