Forum Discussion

haddy1's avatar
haddy1
Explorer
Jul 28, 2017

Winegard Customer service (not)

Has anyone been able to contact Winegard customer service recently?

I have always received a rapid response from them in the past, but they have not responded to several emails and voice messages in the last 8 days. I am having issues with my third replacement Rayzar and I'm beginning to get the idea that they simply don't care any more.
  • harley-dave's avatar
    harley-dave
    Explorer
    Jul 28, 2017
    Yes, I've been corresponding with them the last few days about my Travel'r. Very responsive and have solved my problem.

    Dave
  • wa8yxm's avatar
    wa8yxm
    Explorer III
    Jul 28, 2017
    IT may be that whomever is assigned to you is on vacation, I have had that happen with a Workhorse Authorized Service center.. The Technician assigned to me was on vacation.. This was not a problem however as he returned before I needed the RV again and it only took him 2 days to do the warranty job. and most of that was waiting for part.

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