Winegard Garbage
I posted a few days ago about my Winegard Travler failure. Im back to let everybody interested in adding a Travler, DON`T! While some folks seem to get decent life out of them, I have had two major ...
Forum Discussion
When I was on the roof I focused on removing the broken parts. Did not look into how to remove the whole unit. Never dreamed that I would need to.
I have since been told that it is no big deal to disconnect it from the base plate. But even so getting it up and down is not a cake walk. Finding a box and shipping it isn't either. The nearest UPS store to me is 80 miles away. I could replace the parts many times over in the time it would take me to remove ship and reinstall.
It may still be under warranty as it is less than two years old, but this is not a warranty issue as it is not Winegard's fault that it broke.
If they sold parts I would be up and running days ago. Even if I were to go through their send it in gauntlet it would be weeks to get it fixed.
Not only is the refusal to sell parts bad, their attitude on the matter is also. No explanation on why or how. If they deem it irreparable you eat the shipping cost. What prevents them from deeming it irreparable if doing so likely ends up in selling a new unit?
BTW becasue of their send it in policy, most irreparable units wind up with them, so about the only way to find one to salvage parts from is from a wrecking yard. There are not many RV wrecking yards around and to quote one we sell Travelers off of totaled RVs almost as soon as they come in. Wonder why.
I have since been told that it is no big deal to disconnect it from the base plate. But even so getting it up and down is not a cake walk. Finding a box and shipping it isn't either. The nearest UPS store to me is 80 miles away. I could replace the parts many times over in the time it would take me to remove ship and reinstall.
It may still be under warranty as it is less than two years old, but this is not a warranty issue as it is not Winegard's fault that it broke.
If they sold parts I would be up and running days ago. Even if I were to go through their send it in gauntlet it would be weeks to get it fixed.
Not only is the refusal to sell parts bad, their attitude on the matter is also. No explanation on why or how. If they deem it irreparable you eat the shipping cost. What prevents them from deeming it irreparable if doing so likely ends up in selling a new unit?
BTW becasue of their send it in policy, most irreparable units wind up with them, so about the only way to find one to salvage parts from is from a wrecking yard. There are not many RV wrecking yards around and to quote one we sell Travelers off of totaled RVs almost as soon as they come in. Wonder why.
