Forum Discussion
4X4Dodger
Aug 06, 2015Explorer II
I am sorry but I have to slightly disagree and agree with some of the posts.
It DOES matter that the dealers are trying to charge for PDI and EVERY customer needs to pushback on that practice and flatly refuse to pay it or negotiate over it. Otherwise it will metastasize. Businesses NEED to hear when their customers/potential customers are unhappy or will not pay for something.
Now I do agree that the best negotiating strategy is the bottom line price (in most cases) But the two things are really separate.
The Trailer is THEIR Product. It is THEIR RESPONSIBILITY to make sure it is right and all systems are functioning as intended before delivery. There are certain things no PDI is going to catch, like hidden structural flaws.
The ONLY case in which a dealer should not be held to a PDI is if the RV is on consignment.
It DOES matter that the dealers are trying to charge for PDI and EVERY customer needs to pushback on that practice and flatly refuse to pay it or negotiate over it. Otherwise it will metastasize. Businesses NEED to hear when their customers/potential customers are unhappy or will not pay for something.
Now I do agree that the best negotiating strategy is the bottom line price (in most cases) But the two things are really separate.
The Trailer is THEIR Product. It is THEIR RESPONSIBILITY to make sure it is right and all systems are functioning as intended before delivery. There are certain things no PDI is going to catch, like hidden structural flaws.
The ONLY case in which a dealer should not be held to a PDI is if the RV is on consignment.
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