Good Sam or Coach-Net roadside service?

WyoTraveler wrote:
Both Coach Net & GS ERS are calling the same tow truck companies. If the tow service is closed on a Sunday or holiday doesn't matter which service you have.

I have to disagree. they may share some companies in the same area but not always.

The difference (I have told this story before) is that Coachnet will go out of their network if they need to. Case in point, toad broke down in downtown Pittsburg (yes coachnet covers all your vehicles as well as MH, dolly, trailer etc) . Called Coachnet, they ensured I was in a safe location etc, they called back after 10 minutes advising a tow driver on the way. Called again to make sure we were safe with an ETA, and then again a few minutes later to make sure they got there and we were taken care of. This driver was not in their network. Once they could not reach a driver in their network (holiday weekend) they just started going through the phone book until they found someone available and paid the driver up front. Essentially regardless it was one in their network or not, they went the extra mile and got me someone. Good Sam will NOT do that. So the driver gets there, nicest fella, and takes us back to our CG. An hour away and what would have been $300 cost me nothing. We talked, he said he avoids GS calls because they don’t pay them til 30-60 days later and then it’s at a negotiated rate. Said sometimes GS calls are not worth the hassle to get paid less and late and often with a lot of paperwork etc. He said Coachnet paid him in full up front with no negotiations. He said he’s in their network now. Told me COachnet was the best RSA out there. That’s good enough for me. Who do you want working for you?

Effy wrote:
Coach Net. No question. More coverage hours - weekends holidays, and they will go out of network if they have to. GS won't. Don't ask me how I know. Was told by a tow driver Coachnet is hands down the best RSA.

The owner operator of the tow company(big rig specialist) in Idaho also told us he will NOT accept any GS calls, as they are part of the Allstate Road service with low pay and have a very poor track record for paying in a timely fashion.

Don't have any experience with Coach Net, but I have used Good Sam three times in the last year and have been very happy with them.

The last time I needed them was for a tire blowout on the I15 south of SLC on Sunday of Memorial Weekend. They had a tire service guy out there with a new tire the same brand I had and had me back on the road within four hours. I was a happy camper.

Effy wrote:
Coach Net. No question. More coverage hours - weekends holidays, and they will go out of network if they have to. GS won't. Don't ask me how I know. Was told by a tow driver Coachnet is hands down the best RSA.

when I had my service call after my blowout, the fella responding said that coach net was the only service that they did not want payment from me up front for. nuff said
bumpy

Both Coach Net & GS ERS are calling the same tow truck companies. If the tow service is closed on a Sunday or holiday doesn't matter which service you have.

Coach Net. No question. More coverage hours - weekends holidays, and they will go out of network if they have to. GS won't. Don't ask me how I know. Was told by a tow driver Coachnet is hands down the best RSA.

From posts on here they both seem to do a pretty good job. Don't see many complaints. There does seem to have been more complaints about Good Sam than Coach-Net, but still those numbers are low.

They're both good if you never need them.
I started with Coach-Net. First time my awning started to unfurl. Pulled off the expressway and gave them a call. They couldn't get anybody to come out on Sunday,(It was Father's Day) and told me to limp down the road to an RV park and they'd be there on Monday.
Second time was in Williamsburg, Va. I had a flat tire, but was already in American Heritage. They showed up 12 hours later.
So I'm now with Good Sam. Haven't needed to call them yet, but it couldn't be much worse.

Medico wrote:
You will get many opinions on this. The only thing that drove me to Coach Net was the price. My dealer got about a 30% discount over Good Sam. I will have to see when renewal comes around. The coverage seemed very comparable between the two. I have never had to file a claim so have no experience in that area.

Normally new RVs come with one year of Coach net for free paid for by manufacturer. Most deales don't convey that info. Did you get that plus a 30% discount on the rest of the period? If so I would have jumped on that deal.

Coach Net, do a search on this forum this has been covered before.