campigloo wrote:
I can’t agree with you on this one ford truck guy. I had to contact them twice. One was a question that only they could answer. One, the one that really mattered, was about bogus charges from the dealer I bought it from. The charges were about $400.00. They apologized profusely and within four hours I had an apology from the owner of the dealership and within 24 hours I had my money back. I was very impressed with how they handled the whole thing.
Maybe I just got lucky.
Glad it worked out for you... Perhaps they changed their support ? Let's hope that is the new norm and not a fluke