Forum Discussion
westernrvparkow
Nov 16, 2017Explorer
jplante4 wrote:Neat business. I was just in Chatham a few months ago. Lucky for you I didn't take a flight with you, because I would probably leave a bad review just because the Cape Cod traffic would make Mother Teresa punch out the Pope. And that is the reason I don't push for more reviews from my guests. I am completely sour on all review sites.westernrvparkowner wrote:
We now average one review for every 400 guests on both RVparkreviews and Trip Advisor. We don't have any control over how many reviews there are or how recent those reviews are. We actually have seen reviews drop in volume over the past few years.
At the airport we give a Trip Advisor card to everyone that takes a scenic flight. We get a pretty good response, somewhere in the 50% range. I don't know if it's the card or the experience.
Stick 'n Rudder
I have seen reviews that are not reviews of the business being reviewed. It doesn't make my day to see my park get a "1" because my pool is full of green slime, especially when I don't have a pool. Don't rave about the park and then give it a five out of ten because you don't like the smell of the bathroom soap. You know we require pets to be on leashes and we can't allow campfires when there are burn bans, so don't thrash us because of those rules. Do you really think we encourage the occasional snake to grace our grounds? We may charge more than you want to pay, but we are priced smack dab in the center of what is charged in our area. The fact we charge the going market rate like everyone else doesn't make us greedy criminals.
And finally, if you don't like something we say or do, don't make up a bunch of false claims when you point it out. Saying we wouldn't move someone out of a site so you could have a better view is fine if that is what you really believe we should do and give us whatever score you think that is worth. But don't follow that up by falsely saying the manager was too busy snorting cocaine and beating his wife to remove the carcasses of the dogs he just shot off the site you were assigned. When the park has good review after good review it is pretty clear you are just being vindictive if you have a laundry list of ills that no one else in 10 years has mentioned.
Long story short, I couldn't care less if I never have another review of my parks posted, good or bad.
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