Forum Discussion
phillyg
Nov 30, 2015Explorer II
Each dealer determines it's warranty work process. My Forest River was only three weeks old when I had to get warranty work on the road. The non-selling dealer took me in right away, but charged me for their diagnostic hours. FR did reimburse us for the labor hours and authorized the dealer to replace parts. A busy dealership will usually take its customers first, because they always ask if I bought the unit from them. Sucks, but that's the way is.
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