2013 Jeep Rubicon and Blue Ox Patriot
With regard to dinghy towing, I had (A LOT) of problems following Blue Ox directions as to plugging Patriot into jeep electrical--including my jeep ending up at the dealer for 3 days after battery ran...
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I ordered 2 Blue Ox Patriots but never got them. After waiting 9 days I still hadn't gotten a order confirmation so I emailed them and was told that my order was back ordered. I told them it would have been nice to let the customer, me, know that little detail. Even though they back ordered they still charged my credit card. I told them to cancel the order and they did. So far it has been 3 weeks since my order was canceled but after 3 email and 6 telephone calls to a very rude person at Blue Ox I have still not received a refund. So far I have have gotten from Blue Ox is BS and outright lies. They even sent me an email saying that they refunded my money but that was a week ago and it is still not in my account. I would never deal with Blue Ox again their business practices leave a lot to be desired. I guess that the only way I am going to get my money back from them is to take them to court. I would steer clear of this company.
