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Dtaylor's avatar
Dtaylor
Explorer
May 21, 2013

A Shout Out to...

Guys, I want to give a shout out to Heartland RV. We purchased our current TT in February and have had zero issues with it. We left Monday morning for a trip to Florida. I pulled into a rest stop and heard a noise. While investigating, I discovered a spring hanging from inside the axle hub. (The brake assembly had come apart inside the hub) I called the dealer we purchased from who referred us to Heartland. In only a few minutes, Heartland had called me and helping come up with a solution. Together, we found a mobile service who came and made repairs on side of the interstate. We were back on our way 45 minutes later.
  • amandasgramma wrote:
    {clap} {clap} {clap} {clap} {clap} I love hearing reports like this.......
    X2
  • I had very good luck with their customer service when I first purchased my Bighorn. Glad to see things haven't changed much since Thor bought them.
  • I too enjoy hearing of stories like this. Wish it was more often.

    I have had the worst service ever from Heartland but when when they do well for a customer, its good to hear.

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