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Halmfamily's avatar
Halmfamily
Explorer
Mar 28, 2016

Shout out to....

Dometic and Carl and Wendy with Mobile RV Repair in Bessemer, AL.

Our Dometic 15000 BTU A/C decided it wanted to seize it's compressor. Dometic has a two year warranty and our unit is 16 months old and they replaced it under warranty. They wanted me to take it to my dealer, 3 hours away, not going to happen. They then recommended CW, six weeks to just look at it, not going to happen.

They then put me contact with Wendy and Carl at Mobile RV Repair. In less than two weeks I have a new A/C and to say they were great to deal with would be saying the least. Wendy was always in contact letting me know the status and Carl drove an hour and half each way, twice, to my home, to work on the unit. There attitudes are out of this world and they truly care about their customers.

If you need a great repair company and are in North Central Alabama please call tbem. And a big thank you to Dometic for standing behind their products.

Time to leave for vacation and we will be chillin.

2 Replies

  • A few years ago we were in the Birmingham area when a HUGE rain storm hit us. Long story short, it destroyed our awning. We were there for 6 weeks for some medical treatment and we had this outfit come out and replace our awning. They were great.
  • Post your review on www.rvservicereviews.com, a lot more people will see it

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