golfknut wrote:
If the towing company only has a flatbed, you are SOL. AAA will leave you to fend for yourself. Been there.
That is my fear with our road service provider.
My question is this.....in my area there are only a handful of towing companies, and I assume this is also the case in most areas (other than larger urban areas).
I have to believe these towing companies provide service to more than one insurer. The towing company who services one insurer may very well provide service for other insurance companies too.
So, could a customer of a different insurance provider have received the same "lack of service" had he been at the same location?
While anything could happen with any of them, GS and CN are setup for large vehicles and heavy tows…
What is important is clearly communicating what you need so they don’t send a truck incapable of doing the job… by the same token you don’t want them sending a Kenworth tri-axle to tow you mini-cooper…
Different towing companies sign on for the type of tow he can do… light, heavy, rollback flatbed, lowboy trailer, etc.… most do have contracts with more than one road service and with local or state law enforcement …