rangerbait wrote:
mbutts wrote:
Sean of PP is absolutely unparalleled in customer service and support, too.
That's one of the reasons I decided to go with the 3P...Sean answered my call on a Sunday evening, and has been super quick to respond to emails.
My personal experience with Sean is that he was quick to respond to my emails and questions.........until I had actually purchased the hitch and then communications went silent.
I had some questions and issues that I was looking for help with shortly after installing and first using my 3P. I sent several emails and left Sean a voicemail - all went unanswered.
I know a lot of folks rave about the customer service from Sean, but my experience was not good.
