You have to feel for chains like Best Buy though. Many people will go into BB and look at an item just to go back home and order it online. It's good to hear BB will hone Amazon prices. Regarding BB hiring inexperienced people, my experience this weekend was totally opposite. My laptop hard drive broke. I took it to BB and discussed many options with 2 sales folks. In the end, they talked me in to buying a new drive and then calling Acer for the software. They could have tried to get me to buy a new laptop. In end, I bought a new drive and a Chromebook, which I love.
