Beware Directtv Genie2
I was having problems with my genie 1 setup at home, When I called customer service they told me I was eligible for a free upgrade to the new Genie 2.The installer was on site in 2 days with necessary equipment.After doing all installation work including going up on the roof we were talking to customer svc to activate when she started asking about the equipment listed in THEIR system that is in the RV.
When I explained what it was I was told this Equip(HR24 & D10-300) could not be listed on the same account as the Genie 2,Only way to make it work would be to put RV equip on separate acct.(more $$$).
I refused the upgrade I felt sorry for the installer, he had to deinstall equip, but no way am I paying more for TV.
When I explained what it was I was told this Equip(HR24 & D10-300) could not be listed on the same account as the Genie 2,Only way to make it work would be to put RV equip on separate acct.(more $$$).
I refused the upgrade I felt sorry for the installer, he had to deinstall equip, but no way am I paying more for TV.
