The queen sized airbed pump died in the first 6 months of ownership and we had a little trouble getting our dealer and Jayco to coordinate but finally got a replacement. It worked great for over a year but now the bed has a slow leak we can't find. The dealer told us they had lots of issues with owners trying to inflate or deflate with the pump obstructed which caused it to burn out. My understanding is that Jayco discontinued using airbeds beginning in 2013 but I don't know that for a fact.
Comfort-wise the airbed was a vastly superior product to the old jack-knife deals. Those were and continue to be horribly uncomfortable.