Dennis M M wrote:
This has always been an issue, and not just in the RV industry. Buy a car three towns away and try to get warranty work done at your local dealer - you'll be lucky if all they do is tell you they cannot get to it for a couple of weeks. Don't expect your local dealer to be your pal - or to offer you a special deal!
Not sayin' it's right, but that is the way is. Hope you saved a lot going out of state to purchase.
I've never had that problem. I bought my last car (03 Accord) 200 miles away, my truck 50 miles away and my 5'er 300 miles away. Never had a warranty claim denied. That might be old school thinking as dealers make good money doing warranty work. I think it's more of a problem with certain dealers being jerks than anything else. Unless you live in a small town with only one dealer per product then just find another dealer.
To the OP, $260 is a chunk of change for less than 1 hr's work. No way did it take them 2 hrs to adjust the brakes. They must've just used a book rate price like auto dealers use for repair work. Just a flat charge.