Camping World-fool me once....

Well, I did it again. I ordered something from Camping World against my better judgement. I ordered a light fixture and with the item description was a statement that read "in stock ready for shipping". So I waited and waited until 2 weeks had passed with no word on shipping. I sent an e mail for an update. That was 3 days ago, no reply. I called customer assistance today for information. I mentioned the e mail I had sent to the agent. She said "oh, I saw that, it is much better if you call". She put me on hold again while she checked with the manufacturer of the fixture. She said it will be shipped after the 5th of July because it was back ordered. I told her to cancel the order. Oh, I forgot to mention they charged my credit card the day I ordered the fixture.
About 10 days after my initial order I searched for this same fixture online and found at least 3 other sites that had this in stock. Two of them at cheaper prices and all with reasonable ship dates.
When I first started using Camping World almost 20 years ago, it was usually an easy and inexpensive vender to deal with. Through the years I have noticed the service decline and recently customer service has been horrific. I read stories here on the forum about their poor service and terrible road side assistance and it makes me wonder, who let this get so bad? Is this Marcus guy a magician they created to fool us into complacency?
Besides venting my frustrations, I am writing this to others to SHOP AROUND!