Forum Discussion
Yosemite_Sam1
Jun 06, 2018Explorer
Looks like Marcus will not be improving on this aspect anytime soon.
In fairness CW can have some lower prices.
Try visiting their store. The staff will put in you the burden of proving the price you saw on the internet -- and then that the item exist in their inventory.
Then more frustration on CW's Service Center and you'll get the feeling that you owe it to them that you were given a date to take your rig to them -- even when weeks from the call. There is no such thing as "emergency" to them.
Coming from a corporate world, that and the fact that the delivery turn-around sucks big time too, it's symptomatic of dysfunctional customer service culture.
And then you hear and see Marcus on TV making common-sensical proposals to businesses he intends to invest in and you murmur to yourself: doctor, heal thyself.
In fairness CW can have some lower prices.
Try visiting their store. The staff will put in you the burden of proving the price you saw on the internet -- and then that the item exist in their inventory.
Then more frustration on CW's Service Center and you'll get the feeling that you owe it to them that you were given a date to take your rig to them -- even when weeks from the call. There is no such thing as "emergency" to them.
Coming from a corporate world, that and the fact that the delivery turn-around sucks big time too, it's symptomatic of dysfunctional customer service culture.
And then you hear and see Marcus on TV making common-sensical proposals to businesses he intends to invest in and you murmur to yourself: doctor, heal thyself.
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