down home wrote:
When they started losing money is when they started playing games, such as not repairing ratchets but replacing them with Chinese of inferior quality and no lifetime guarantee. .
Back when I was first using their ratchets, they would just exchange my trade in for a new one. then they started just giving me a replacement kit so I could rebuild mine. don't remember the last part of the quote however. If they were made in china I would "assume" that they were made to sears/craftsman specs. however.
bumpy