Forum Discussion
Big_Katuna
Apr 10, 2013Explorer II
Cross out the words Camping World and ask " RV Service, good or bad".
You will get the same answers. You will hear both good and bad reviews.
We have been RVing for 40 plus years and have used CW and many others many times. The worst stories would not be about CW. A few times just so-so not good ones, but mostly very good.
I bought my 05 Fleetwood DP new out of state. All the Florida Fleetwood dealers I tried to use were horrible at best. About year two, the CW in St.Augustine took on Fleetwood and honored the factory warranty. I had a structural issue with the kitchen slide that other dealers had been ignoring, stalling, lieing, etc. including you-know-who near Tampa so I tried CW.
They did the 40 plus hour repair cheerfully and competently, no hassle, no lieing, glad to take the work.
I wouldn't let La Mesa change a light bulb.
Next point is that RV repair, esp warranty, is a quagmire of problems for service centers. The various suppliers eg Norcold, Coleman, etc all have different processes and lead time to get approval and/or parts for warranty repair. Often at the owners inconvenience. Long waits, wrong parts, are routine and not always the dealers fault. If you have multiple issues with different suppliers, it can take weeks to sort it out.
I will also say that pretty much across the board, most RV service centers are not great at mechanical chassis issues. RV part, they are ok. Drive trains are best left to specialty mechanics and the DP has been easy to get good mechanical work done at truck centers. The gas coach, not so much.
You will get the same answers. You will hear both good and bad reviews.
We have been RVing for 40 plus years and have used CW and many others many times. The worst stories would not be about CW. A few times just so-so not good ones, but mostly very good.
I bought my 05 Fleetwood DP new out of state. All the Florida Fleetwood dealers I tried to use were horrible at best. About year two, the CW in St.Augustine took on Fleetwood and honored the factory warranty. I had a structural issue with the kitchen slide that other dealers had been ignoring, stalling, lieing, etc. including you-know-who near Tampa so I tried CW.
They did the 40 plus hour repair cheerfully and competently, no hassle, no lieing, glad to take the work.
I wouldn't let La Mesa change a light bulb.
Next point is that RV repair, esp warranty, is a quagmire of problems for service centers. The various suppliers eg Norcold, Coleman, etc all have different processes and lead time to get approval and/or parts for warranty repair. Often at the owners inconvenience. Long waits, wrong parts, are routine and not always the dealers fault. If you have multiple issues with different suppliers, it can take weeks to sort it out.
I will also say that pretty much across the board, most RV service centers are not great at mechanical chassis issues. RV part, they are ok. Drive trains are best left to specialty mechanics and the DP has been easy to get good mechanical work done at truck centers. The gas coach, not so much.
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