Camping World RV Service:Good or Bad?

I bought a new toy hauler from CW of FT. Meyers in January. I negotiated having slide covers installed in the deal. The day before delivery they called and asked about color. The next day when I got there they were not installed as they claimed they had to order hardware and would come to the campground we were staying at to install. Two weeks later I called on status and they told me it hadn't come in yet because it takes 7 to 10 days. A week later I called again. Had to make several calls because the service advisor would not return calls. Had to get my salesman involved. After many promises finally got installed in March. Had an issue with the 6 point leveler system when I first set the unit up. Auto level did not make the unit level. I called CW Service and they told me to call the manufacturer because they really did not know that much about them. When I picked the unit up, orientation was terrible. The guy doing it did not know much about the unit and didn't cover many items. We were on our own. When I hooked up to leave it squatted out my suspension so the next day I went back to see about having air bags installed. They didn't have them in stock and said they would have to order them. I told them to do so. I followed up a week later and they said "oh, we didn't know you wanted them, we will order them now. We will call when they come in." I called a week later to inquire about status and they had no record of me ordering but said they had some in and made an appointment to install. They scheduled me for 1st thing in AM since I would be waiting. They said I would be first in line that day. I got there when they opened. They told several others to come in at the same time. They told me it would be a two hour job and they would page me when it was done. Three hours later I checked and it wasn't done. Same thing at 4hours later and they said it would be another hour. A half hour later I went out for a smoke and saw my truck setting in the parking lot. The service advisor went to lunch and they don't have a process in place for the other service advisors to cover. They just let you sit. Over all I would say CW of Ft. Meyers could use some customer service training.