Durning the summer I had my Dometic A/C swapped out for an Atwood Air Command Heat Pump. It worked great on Air Conditioning but would not work on heat pump. It would not let me even turn on the gas...
Aren't some of the Dometic thermostats "communicating", meaning they don't have a separate wire for each function, but a circuit board sorts out the signals. If you switch to a different brand of air handler, it won't sort out the signals correctly.
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