Coach-Net Experiences
This is not a rant. We have had Coach-Net for a few years and only used it once. I will relate our experience and hope to get some responses with other folks' experiences. Some history... We used...
Forum Discussion
We have had AAA for 18 years. We've used them many times over the last 18 years. We've had the RV package for about 10 years and have used it a few times to deal with the RV (trailer and motorhome). When we bought our Hybrid Travel Trailer it came with a year of Coach-net free. We signed up even though we had AAA. During our first year with the HTT, the fuel pump in our Tow Vehicle died on the side of Route 1 just outside of West Chester, PA.
We called AAA, they found a driver, but it would be a few hours because he was at the Jersey Shore towing some to PA. He was the only driver they could find that could tow the TV, the HTT and the 4 of us. So we waited. I decided to call Coach Net. The located the same driver to help us and told us the same thing about the wait.
The main difference was that AAA would tow us to our destination, Hershey's High Meadow Campground, while Coach Net would only take us to the nearest campground and GM dealer. Coach Net would not allow us to pay the difference to go to our destination. I told Coach Net to forget it.
When the driver arrived, he told me that he has done a handful of jobs for Coach Net, but had not been paid for any of them. He said AAA was much better at paying.
When we bought our Motorhome, it also came with a year of Coach Net free. We didn't bother setting up an account.
AAA has never let us down. We have used them outside our region more times than in our region and have never had a problem. They did have trouble locating services when we had a blow out in the Motorhome a couple months ago, but they did eventually find someone. The tire place charged AAA $250, that's almost $100 more than AAA costs us. We have AAA Plus with RV for 2 drivers.
I have heard people say that AAA is not a good provider in certain areas of the USA, but so far for us, up and down the east coast, they have been very good.
-Michael
We called AAA, they found a driver, but it would be a few hours because he was at the Jersey Shore towing some to PA. He was the only driver they could find that could tow the TV, the HTT and the 4 of us. So we waited. I decided to call Coach Net. The located the same driver to help us and told us the same thing about the wait.
The main difference was that AAA would tow us to our destination, Hershey's High Meadow Campground, while Coach Net would only take us to the nearest campground and GM dealer. Coach Net would not allow us to pay the difference to go to our destination. I told Coach Net to forget it.
When the driver arrived, he told me that he has done a handful of jobs for Coach Net, but had not been paid for any of them. He said AAA was much better at paying.
When we bought our Motorhome, it also came with a year of Coach Net free. We didn't bother setting up an account.
AAA has never let us down. We have used them outside our region more times than in our region and have never had a problem. They did have trouble locating services when we had a blow out in the Motorhome a couple months ago, but they did eventually find someone. The tire place charged AAA $250, that's almost $100 more than AAA costs us. We have AAA Plus with RV for 2 drivers.
I have heard people say that AAA is not a good provider in certain areas of the USA, but so far for us, up and down the east coast, they have been very good.
-Michael
