Cologuard.. yikes.
I don't think this company, Exact Sciences Laboratory, knows what it's doing.
The doctor ordered the kit mid-April, and I heard nothing for 3 weeks. I went back to the Dr's office and they said they'd ordered it. Another week or two goes by, and I get a phone call from them, asking all kinds of questions. Then they went into their spiel about how to use the kit.. as if I was taking notes.
A week or so later I call back asking where this kit was. She said she had a tracking number, but then she went into her 5 minute monologue about how to use the kit. I politely listened, and then asked "ok, what is the tracking number?" I checked Thursday, and the kit is on its way.
Today I get a letter saying they can't send the kit until they get 'additional information.' Yeah right.. the kit has already shipped. I know what this letter is about.. they want to drill me on how to use the kit, again. They act as if there are no directions with the kit, and I'm supposed to memorize all this.
Sheesh. It would be easier just to get the colonoscopy.
The doctor ordered the kit mid-April, and I heard nothing for 3 weeks. I went back to the Dr's office and they said they'd ordered it. Another week or two goes by, and I get a phone call from them, asking all kinds of questions. Then they went into their spiel about how to use the kit.. as if I was taking notes.
A week or so later I call back asking where this kit was. She said she had a tracking number, but then she went into her 5 minute monologue about how to use the kit. I politely listened, and then asked "ok, what is the tracking number?" I checked Thursday, and the kit is on its way.
Today I get a letter saying they can't send the kit until they get 'additional information.' Yeah right.. the kit has already shipped. I know what this letter is about.. they want to drill me on how to use the kit, again. They act as if there are no directions with the kit, and I'm supposed to memorize all this.
Sheesh. It would be easier just to get the colonoscopy.
