COPD and traveling with oxygen
I'm sure I'm not the only one out here that has COPD and travels. The company that I use to supply/refill/replace my 0xygen tanks tell me that they need two weeks notice to set up a contact place for me to have my needs met.
We travel with a concentrator on board, but I use tanks when away from the Motorhome. Since leaving Florida on March 15th, we went to Philadelphia to attend a wedding, then traveled back south to Chincoteauge VA for a short stay, then on to Longs, SC. for while and then on to Lake Lure, NC where we presently are. I have needed to replenish my tanks twice so far, once in the Myrtle Beach Area and again in North Carolina.
We are from NJ and I use a nationwide company when at home, but when I called them from South Carolina, I was told that I had to notify them about my change in location, and what I would need, two weeks before time. I tried to explain that when we move around like this, I have no idea on where I am going to be in two weeks and what I will need at that time because my needs change according to what we have been doing and the amount of time spent away from the Coach. It took some work, but I was finally able to drive to one of their locations and exchange my tanks. Now that we have moved to N.C. I (we did not know in advance where we would be staying)went on line and found one of their dealers about 40 miles away. I called N.J. and asked if I could take my empty tanks to their facility to be exchanged. Again we went round and round about the two week thing. I tried to explain that two weeks ago I did not know that I would be in this particular area or the number of tanks I would need. I called the local dealer in Asheville and was told that if N.J. would fax down my RX, they could accommodate me. I don't see why this is so difficult that it would take two weeks notice.
If anyone out there has come across this problem and can give me any information, I would appreciate it. I'm thinking about changing companies when we get home, but I don't where to start looking.
Thanks in advance.
We travel with a concentrator on board, but I use tanks when away from the Motorhome. Since leaving Florida on March 15th, we went to Philadelphia to attend a wedding, then traveled back south to Chincoteauge VA for a short stay, then on to Longs, SC. for while and then on to Lake Lure, NC where we presently are. I have needed to replenish my tanks twice so far, once in the Myrtle Beach Area and again in North Carolina.
We are from NJ and I use a nationwide company when at home, but when I called them from South Carolina, I was told that I had to notify them about my change in location, and what I would need, two weeks before time. I tried to explain that when we move around like this, I have no idea on where I am going to be in two weeks and what I will need at that time because my needs change according to what we have been doing and the amount of time spent away from the Coach. It took some work, but I was finally able to drive to one of their locations and exchange my tanks. Now that we have moved to N.C. I (we did not know in advance where we would be staying)went on line and found one of their dealers about 40 miles away. I called N.J. and asked if I could take my empty tanks to their facility to be exchanged. Again we went round and round about the two week thing. I tried to explain that two weeks ago I did not know that I would be in this particular area or the number of tanks I would need. I called the local dealer in Asheville and was told that if N.J. would fax down my RX, they could accommodate me. I don't see why this is so difficult that it would take two weeks notice.
If anyone out there has come across this problem and can give me any information, I would appreciate it. I'm thinking about changing companies when we get home, but I don't where to start looking.
Thanks in advance.
