Had serious problems with our Gulfstream Endura at the beginning. Dealer wasn't an issue but manufacturer was. Posted the whole laundry list right here on this website about their lack of professionalism and recommending no one buy their product, sent a letter to the president of Gulfstream stating I did as such, then called to follow up and chewed them out, and got a response shortly thereafter. It did take multiple trips to the dealer and we had one last issue that another dealer was finally able to resolve but short of legal action my suggestion is to let others be aware of what is going on. Many manufacturers and dealers read this website regularly. Stay factual and make sure you have everything documented. Start bypassing even the service manager and go to the manager/owner of the dealership. Next suggestion would be to contact your state's Attorney General's office as they should have an area that deals with this sort of thing. When all else fails, legal action should be considered. After ten weeks you can reasonably argue they've "stolen" your unit with no intent of giving it back.
