We are original owners of a 2012 Fit Sport with automatic transmission, specifically purchased in April 2012 BECAUSE Honda told us it could be flat towed. We too have fallen victim to Honda America's decision not to honor their powertrain warranty.
Page 159 of the Owner's manual reads:
"Towing Your Vehicle
Your vehicle can be towed behind a motorhome
When Your Vehicle is Towed Behind a Motorhome
Perform the following procedure before towing your vehicle.
Automatic Transmission models
1. Check the transmission fluid level
> Make sure the fluid level is between the upper and lowermarks.
2. Start the engine.
3. Depress the brake pedal. Move the shift lever through all its positions.
4. Shift to D and hold for five seconds, then to N. Let engine run for three minutes, then turn it off.
5. Release the parking break.
6. Leave the ignition switch in ACCESSORY.
> Make sure the steering wheel does not lock.
7. Turn off all the electric devices. Do not use any accessory power sockets.
> This can prevent the batter from running down.
>>>Towing your Vehicle
Automatic transmission models
NOTICE
Failure to follow the recommended instructions exactly will result in severe automatic transmission damage. If you cannot shift the transmission or start the engine, your vehicle must be transported on a flat bed truck or trailer.
Do not exceed 65 mph (100km/h)
Consult your towing parts sales or rental agency if any other items are recommended or required for your towing situation.
Automatic Transmission Models
If you tow your vehicle behind a motorhome, the transmission fluid must be changed every 2 years or 30,000 miles (48,000 km), whichever comes first.
>>> When Your Vehicle is Towed Behind a Motorhome
Automatic transmission models
NOTICE
Severe transmission damage will occur if the vehicle is shifted from R to N and then towed with the drive wheels on the ground."
Page 160 reads:
"•Extended Towing
If you tow more than 8 hours in one day, you should repeat the "before towing your vehicle procedure" at least every 8 hours."
The remaining information on the page relates to removing the vehicle's 30 amp radio fuse to prevent the battery from running down.
Page 10 of the Honda Fit Warranties Manual reads:
"Your powertrain is covered for 5 years or 60,000 miles, whichever comes first."
Now having regurgitating what is written in the Honda Fit Owner's and Warranties Manuals, here is our story.
Our 2012 Honda Fit has been driven 27,361, is less than 5 years old, and still under warranty. We are currently in the San Diego area on a 6-week cross-country road trip. Our Fit started making weird noises that sounded like a fan belt slippage. A burnt rubber smell reinforced our suspicion. We drove to a nearby Jiffy Lube. The manager took it for a spin around the block. When he returned, he told me he thought the transmission was the problem. OBTW, no warning lights came on to indicate there was a problem and fluid levels were where they should have been.
On Monday, Sept. 26th, we towed the Fit to a San Diego area Honda dealership. After explaining our situation to the Service Tech, he aggressively confronted me asking "Who told you that you could flat tow your car?" I sensed he didn't believe me when I just as aggressively replied "Honda". I recited by memory the pre-tow procedures and warnings. It remained obvious he doubted me. As we finished up the paperwork, I noticed he had included an estimated cost. When I told him the car was still under warranty, he told me Honda would decided if the damage fell under warranty. While stowing our towing accessories, he came out recited the pre-tow procedures and skeptically asked me if I performed all the required procedures.
On the morning of the 27th, he called and informed me Honda America had declined to honor the warranty and claimed I must have done something wrong and that Honda America had the final word. I responded by telling him the courts and not Honda America will have the final word. I told him I wanted everything he was telling put into writing. He went on to inform me there was a replacement transmission in Los Angeles and if I gave the go ahead he was certain they could have me back on the road by week's end. I told him to proceed. To add insult to injury, he call me that afternoon to tell me Honda America was requiring me to post a $1,200 deposit on the old transmission's core that will be reimbursed 1) when it is received by Honda America and 2) only if it can be rebuilt. Think about it for a second; Honda is going to charge me $5,800 for parts and labor and then demand a ransom of $1,200 for something I will have paid for to be replaced!?!
Yesterday afternoon (the 29th), the Tech called to inform me the Fit was ready to be picked up. When we got to the dealership, the Tech told us the Service Manager wanted to talk to us. Both the Tech and Service Manager told us they were stunned that Honda America had declined to honor the warranty; especially since there was no proof we had done anything wrong to cause the problem. I told them I appreciated their sentiments and asked they inform Honda America that they have lost a customer for life and might lose other potential customers contemplating purchasing a Honda vehicle to tow behind their motorhome.