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bigred1cav's avatar
bigred1cav
Explorer
Sep 08, 2016

Direct TV Remote Location

We have Direct TV in our home and another receiver in the MH. When we are out of the footprint for our local configuration it was my understanding I called and/or made changes to the system identifying our location by zip code.

This I did in Mackinaw, Mi and the TV did not receive signals. I spent well over an hour on the phone with a bozo from some country reading a computer screen to me.That did not reconcile the problem. I have a self locating permanent installed dish and have not had this trouble until in Mi.

My question is: How do I notify the Direct TV signal where I am and how do I get service from a person understanding English and the ability to analyze the problem if/when this issue reappears?

Thansk.
  • Does directv have a chat line? I have Dish, but have found the chat line works very well. Although I have only had minimal problems with the phone most times.
  • The zip lookup in your sat box is to tell you what the tilt, azimuth etc is for your location.

    To change locals, you call up DTV, get to tech support and ask to change your SERVICE ADDRESS.

    Your chances of getting English tech support is better during the day.

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