Early arrival.
Has anyone ever experienced this? We are travelling with another couple, yesterday morning we broke camp and headed to our next destination where we had 2 spots reserved. The travel was easy and we a...
Forum Discussion
run100 wrote:Skipg wrote:
I spent 10-years of my life working in the hotel industry and, because of that, have a very strong customer service focus. Although, most hotels have a 2 or 3pm check-in policy, it really is a way of saying the room can't be promised until then, in case a lot of guests stayed until check-out time. Since most hotels do not reserve specific rooms unless requested (they just reserve room types), things usually work out smoothly. However, we ALWAYS allowed guests to check-in as soon as a room was clean. To make all this happen, there was a lot of communication between the front desk and housekeeping.
When houskeeping cleans rooms, they do the check-outs first (and if a specific room is requested, it's prioritized first), then the stayovers are cleaned last. This method allows incoming guests to enter the rooms at the earliest time possible. Trust me, if hotels tried to enforce a 3pm check-in, there would be many irrate guests, plus it just squeezes more work into a short time span (after 3pm) and makes everyones life a bit more stressful.
Personally, I think these early check-in fees are bogus. If they want to charge early check-in fees, they should give partial REFUNDS if a person leaves early. I think some campgrounds, and their staff, just like to be diificult and forget about customer service.
Regarding reservations- People should definitely be charged when they reserve a site and then no-show, because it prevents another camper from enjoying the campsite. Sadly, this is all too common.
I agree with run100 if the spot is empty what's the big deal! All you people who state rules are rules go ahead and pay extra as for me I'm down the road.
X3 or what ever.
It is really a balance, you see people that come in late and leave early, those that stay until checkout.
The times should be flexible, if no one is in the site and someone shows up a couple hours early what is the big deal. If no one is scheduled into a spot, and it is not expected to be filled, what is an extra hour.
We have arrived at hotels early in the past, and if they didn't have a room ready they gave us a key card for the pool which we were welcome to us until they had a room ready.
