You are correct, it isn't just Forrest River. Keystone ignores numerous safety issues is seems.
The handle on our emergency escape window broke immediately after taking delivery of our new Montana. We got the run around from our dealer, Keystone, and the window manufacturer for almost a year. It seems the short handle was not available.
Myself and a couple more Montana owners with these broken handles filed complaints with the NSTB and what do you know.....all of a sudden the handles were available!
I would encourage anyone that discovers a defect with their RV that involves safety to contact the NSTB.