I was picking up my RV after having some minor repairs done and there was a customer screaming at the manager. I couldn't help but overhear the conversation. Apparently the customer had dropped off ...
All trade-ins are checked in and a file is created showing what price it came in at, title, etc.
When a salesman goes to show a vehicle the first thing he does is get the file on it. He would not know what to agree to sell it at if he didn't know what the trade in price of it was. Doubt that could have happened.
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