My neighbor has bought 4 new motorhomes from them in past 15 months, starting with a class C ending up with a 40' diesel pusher. He has been very happy with their service and support as well as the deals they made on the trade-ins. Their service has been fast, done on time and no hassles. That part really impressed me as an interested observer. I have not heard him say a single negative thing about the experience he has had with General, and believe me, he knows his stuff when dealing with big ticket items.