General RV is a very large company with several stores in Michigan plus the Ohio and Flordia stores.
The result is mixed reviews... And that is about all I will say.. My own RV was purchased at the Wixom (MI) store.. And my personal experience has been mixed.
For the most part it was good but.. They messed up the brake system install on my towed costing me a full brake job rotors included. (OUCH). And when they did the Dometic Recall I mentioned they failed (on delivery) to put the drip tube outside like they are supposed to.. The Technician returning my keys to the service consultant said "I always do that" Guess what. he did'nt.
Oh the other hand when I had some warranty issues, they took care of 'em promptly.