Forum Discussion
Mike_Up
Aug 25, 2012Explorer
Well the dealer looks to be stepping up to the plate. They seen where the install was done incorrectly and agree. However they're really wanting to just replace the head and redrill holes for the cam. I told them that I'm not comfortable have another 4 holes in the A frame of the trailer and would rather go with another system that doesn't require holes drilled.
We'll see how it's going to work out but as of now, they'll come to my home to do the reinstallation of the hitch.
I looked at their display of the Blue Ox, old system with torque bolts on spring bar lobes and adjustable tilt on head. But the ball is much higher than the spring bars and the bars can not even hit the ball threads as the bars would just swing underneith the ball.
The only thing that would hit, would be the spring bar release pull pin on the bar lobes. It's on the top and would hit the head if at to far of an angle.
Since the demo was fixed in a straight configuration, I couldn't swing the head from the tongue to see what angle but looks like it still would never touch the pull pin even at the most extreme angle.
Glad the dealer is working with me. Right now they are just seeing how they're going to replace the head and see if replacing it completely with another hitch system can be done. Mainly I think they have to figure out what costs they're willing to spend to fix their error.
They also couldn't say they didn't know how to install the Reese Strait Line System as they has a Reese Strait line marketing protective desk pad right at the customer counter showing the Trunnion Strait line system and the Round bar Strait line system in full color and full setup.
I have a feeling that they will only be willing to replace the Strait Line head, redrill the holes, and do the install at my home. While nice, I really don't want all the holes and would prefer them to either install the Equal-i-zer system or the Blue Ox Sway Pro. They did say their Blue Ox rep was out this week and they will be receiveing the newest version of the Sway Pro.
We'll see how it's going to work out but as of now, they'll come to my home to do the reinstallation of the hitch.
I looked at their display of the Blue Ox, old system with torque bolts on spring bar lobes and adjustable tilt on head. But the ball is much higher than the spring bars and the bars can not even hit the ball threads as the bars would just swing underneith the ball.
The only thing that would hit, would be the spring bar release pull pin on the bar lobes. It's on the top and would hit the head if at to far of an angle.
Since the demo was fixed in a straight configuration, I couldn't swing the head from the tongue to see what angle but looks like it still would never touch the pull pin even at the most extreme angle.
Glad the dealer is working with me. Right now they are just seeing how they're going to replace the head and see if replacing it completely with another hitch system can be done. Mainly I think they have to figure out what costs they're willing to spend to fix their error.
They also couldn't say they didn't know how to install the Reese Strait Line System as they has a Reese Strait line marketing protective desk pad right at the customer counter showing the Trunnion Strait line system and the Round bar Strait line system in full color and full setup.
I have a feeling that they will only be willing to replace the Strait Line head, redrill the holes, and do the install at my home. While nice, I really don't want all the holes and would prefer them to either install the Equal-i-zer system or the Blue Ox Sway Pro. They did say their Blue Ox rep was out this week and they will be receiveing the newest version of the Sway Pro.
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