Ok before anyone says it, I know I should have checked my receipt before leaving the station. That said, last week I fueled up at a Flying J a good distance from home, to the tune of 53 gallons. When I got home and checked the receipt I saw that the 3 cent loyalty discount was applied the charge, but not the 5 cent Good Sam discount.I sent off an e-mail to Pilot but haven't heard back. Just wondering if anyone else has ever experienced anything like this. I guess this is a cautionary tale about always checking the receipt before pulling away!! :o

N3HCP wrote:Ok before anyone says it, I know I should have checked my receipt before leaving the station. That said, last week I fueled up at a Flying J a good distance from home, to the tune of 53 gallons. When I got home and checked the receipt I saw that the 3 cent loyalty discount was applied the charge, but not the 5 cent Good Sam discount.I sent off an e-mail to Pilot but haven't heard back. Just wondering if anyone else has ever experienced anything like this. I guess this is a cautionary tale about always checking the receipt before pulling away!! :oI can see how that would be frustrating but is it at this point worth wasting time to recover $2.50? If it were me I would write the $2.50 as a mistake and remember to check the receipt next time. You probably spent more that $2.50 worth of your time writing them an email and then posting about it here! :B

Perhaps they only acknowledge one discount and disallow mulitples.

mrkoje wrote:N3HCP wrote:Ok before anyone says it, I know I should have checked my receipt before leaving the station. That said, last week I fueled up at a Flying J a good distance from home, to the tune of 53 gallons. When I got home and checked the receipt I saw that the 3 cent loyalty discount was applied the charge, but not the 5 cent Good Sam discount.I sent off an e-mail to Pilot but haven't heard back. Just wondering if anyone else has ever experienced anything like this. I guess this is a cautionary tale about always checking the receipt before pulling away!! :oI can see how that would be frustrating but is it at this point worth wasting time to recover $2.50? If it were me I would write the $2.50 as a mistake and remember to check the receipt next time. You probably spent more that $2.50 worth of your time writing them an email and then posting about it here! :BX2

I ran into nothing but troubles with Pilot in our trip out west. First it was the card was not activated (though we got nothing with the card saying it needed to be activated), then when it was activated, we almost never got a discount (paying first or at the pump or after pumping, nothing seemed to work) and the workers were less than useless. Then I noticed that several stations had different prices for diesel (the SAME diesel) whether you were at the truck or car pumps (always cheaper at the car pumps).I was so glad to get back east to BP stations where I always got my discounts. I avoid Pilots like the plague now.

I don't believe you get the Good Sam discount unless you are using the Good Sam charge card. You didn't say what card you were using. If you just use the Flying J loyalty card with another charge card, you only get .03 per gallon discount.

Good Sam / Pilot Flying J card discounts | Good Sam Community

beemerphile1
Explorer
Aug 21, 2013
I really don't understand the benefit of the Good Sam/Pilot charge card.

I use the Flying J RV (Real Value) discount card which cost me nothing. Then I use my rewards Visa card that pays 4% on fuel purchases. Four percent on $3.50 per gallon is fourteen cents per gallon. So my total savings are sixteen cents per gallon and no special charge card account needed.
N3HCP
Explorer
Aug 21, 2013
wa8yxm wrote:
At Flying-J you should be using the RV pumps.. if you can't get into them then the AUTO pumps... As someone pointed out up-thread tax rates are often different on cars and semi trucks and there are other reasons to use the proper pump as well.

The pump may be set to only allow one discount at a time.

Most, if not all, Pilots and some Flying J's (like Frystown PA) don't have RV lanes so it's auto or truck. I am amazed that the Frystown station was completely revamped in the last year or so and no RV lane was included.
TS21sso
Explorer
Aug 20, 2013
brooks379 wrote:
I just used the P/F-J card on a 5000 mile round trip and it worked like a charm every time but one. In Nebraska at a Pilot without a RV lane the lady at the fuel desk said it wasn't a fuel card and wouldn't accept it so I used the old Visa card .

We didn't go 5000, but we did travel 3000. Used our RV/Plus as much as possible. We used it at Pilot, Road Ranger/Pilot ( Truck Pumps) and one Flying J with RV pump. Never a problem, followed trucker procedures when using truck pumps. A few short waits at truck pumps, but quick fills, no manuerving around car traffic, and good access.to rest rooms and coffee made up for those. Quite satisfied so far.
wbwood
Explorer
Aug 20, 2013
Got the rv plus card a couple months ago after purchasing the motorhome. We get 7 cents off of gas with the elite membership. When we got the card (only got one and was supposed to get two and never got the other now to think of it), I called to check to see if it was gonna credit me with the elite membership discount or the regular GS discount. They had to go in and set it up for the elite member discount. Used it at 4 different flying J's and worked perfectly each time. First time I have ever spent nearly $150 in gas at once. Lol
BeerCan
Explorer
Aug 20, 2013
wa8yxm wrote:
At Flying-J you should be using the RV pumps.. if you can't get into them then the AUTO pumps... As someone pointed out up-thread tax rates are often different on cars and semi trucks and there are other reasons to use the proper pump as well.

The pump may be set to only allow one discount at a time.

Could the tax issue be the reason the flyingj by my house seems so darn expensive?
4.05 for diesel at my locastion http://www.pilotflyingj.com/fuel-prices?filters=filter-state_FL
I purchased diesel at Hess yesterday for 3.72 and most around here are 3.75 That is a huge difference.
wny_pat1
Explorer
Aug 20, 2013
jtbr3 wrote:
Even if without discount, well worth it not to deal with Visa/Mastercard $100 limits.
"VISA limit per transaction increased to $495 at RV lanes"
wa8yxm
Explorer III
Aug 20, 2013
At Flying-J you should be using the RV pumps.. if you can't get into them then the AUTO pumps... As someone pointed out up-thread tax rates are often different on cars and semi trucks and there are other reasons to use the proper pump as well.

The pump may be set to only allow one discount at a time.
brooks379
Explorer
Aug 20, 2013
I just used the P/F-J card on a 5000 mile round trip and it worked like a charm every time but one. In Nebraska at a Pilot without a RV lane the lady at the fuel desk said it wasn't a fuel card and wouldn't accept it so I used the old Visa card .
jtbr3
Explorer
Aug 20, 2013
I use card at FJ/Pilot all the time for RV and car and very rarely has it not registered the discount right on the pump as well as print on the receipt. Shows 6 cents off each time. Even if without discount, well worth it not to deal with Visa/Mastercard $100 limits. Also got the mobile appl to know where the stations are located when driving. Been very happy with card.
N3HCP
Explorer
Aug 19, 2013
I just got a call from Pilot customer service. They will credit my account for the extra discount. The young lady seemed to think the lack of the Good Sam discount might have to do with the fact that what I purchased was "auto diesel" AKA from the car pumps and not the truck lanes. That's what I've always used so if that is a policy change, it's a new one and $.05 a gallon isn't worth the hassle and long waits at the truck lanes, at least at my local Pilot. There are usually at least 3 or 4 trucks at each lane whenever I go.

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