Good Sam campground guide

ETyson wrote:
Hello Shearwater,

I am sorry to read you were not satisfied with the Good Sam RV Travel Guide.

The listings you refer are complementary listings, and include public parks (state, national and provincial). These listings do have limited information, but all include a phone number and either an address if a private campground, or directions if a public park, and we offer the park the option to enhance their information in their listing. We always encourage users to call ahead to confirm amenities and if space is available before arriving.

Please note that ALL private campgrounds, whether Good Sam or not, are rated and inspected each year.

Your feedback is very much appreciated and we always take it seriously when we begin working on future editions of the Travel Guide.

Kind regards,

Ellen
Sr. Marketing and Product Manager
Good Sam Enterprises

With respect, at the price of that book and the amount of very expensive advertising that is in it there is little excuse for not having complete ratings on ALL included campgrounds.

I am sure you are aware that the real reason for the minimal attention to NON Good SAM parks is that the idea is to drive people to the good Sam parks and not others. While I agree with this premise to a point it is completely out of balance in this publication. The book has many many flaws that make it hard to use and not very useful unless you are looking to staying in a big resort type park with the Good Sam seal of approval.

I think many feel as I do that it is a good idea poorly executed and could be so much more useful. (I use mine to stop up the heater vent in the bathroom of my TT.)

I think Mr. Lemonis might want to lessen his TV appearances and focus more on his customers. There seems to be a growing sentiment that Customer service and the needs and ideas of the customers are not a priority at GSE.