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Lauren's avatar
Lauren
Explorer
Nov 10, 2014

Good Sam Extended Warranty

Ho boy.

OK, the A/C dies the first day out of a 68 day trip. Buy a big fan at Wally World and live thru it as no place can get you in within a couple of weeks anyplace even if you wanted to do a major modification to your plans.

Get home and take 5er in to Camping World. Ask them to fix the A/C and a few other things.

The few other things don't get covered as it turns out because "in the fine print" it says blah, blah, blah and this is how WE mean that.

And, the A/C is cranking out about 8% of what it should be so it really has not had a "failure" - nothing mechanical wrong with it. HUH?

OK, think we did get thru getting a new upper unit OK. But, guess what? The new Dometic is not compatible with the thermostat you have so you need a different circuit board and that is replacing an obsolete part and you need to read the "fine print". Not covered.

So I get a new unit but it will not work unless I shell out the bucks to either get a new thermostat or the board to make it work I ask? Yup, you got it, he says.

Oh, BTW, shipping of the new A/C is not covered. You get to pay that as well.

Why, in God's name, do I continue to have an extended warranty with GS or anyone (would imagine they are all the same).

AAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHH.

There, now I feel better! :-)

17 Replies

  • Thanks for the heads up about CW extended warranty.
    It may help the next person considering buying their lousy plan.
  • Lauren wrote:
    Camping World told me it would be an hour to change it and re-program it. Interesting.


    Well I stood up there and watched the guy since I helped him to put the unit on the coach. Basically its remove four tabs that holds board and reconnect plug ins and there was one wire to clip and cap off. I tell ya the whole process installing unit and all was not much longer than one hour and that was with us taking a breather after putting unit on top. Lol he was even explaining to me while he was doing it.Hope this helps and good luck.
  • Extended Warranties are like smashing your head against the wall.
    It stops hurting when you stop buying them.
  • You need to post this over on the Good Sam forum to get their reply...which will still not make it any better.
  • Camping World told me it would be an hour to change it and re-program it. Interesting.
  • Lauren wrote:
    Ho boy.

    OK, the A/C dies the first day out of a 68 day trip. Buy a big fan at Wally World and live thru it as no place can get you in within a couple of weeks anyplace even if you wanted to do a major modification to your plans.

    Get home and take 5er in to Camping World. Ask them to fix the A/C and a few other things.

    The few other things don't get covered as it turns out because "in the fine print" it says blah, blah, blah and this is how WE mean that.

    And, the A/C is cranking out about 8% of what it should be so it really has not had a "failure" - nothing mechanical wrong with it. HUH?

    OK, think we did get thru getting a new upper unit OK. But, guess what? The new Dometic is not compatible with the thermostat you have so you need a different circuit board and that is replacing an obsolete part and you need to read the "fine print". Not covered.

    So I get a new unit but it will not work unless I shell out the bucks to either get a new thermostat or the board to make it work I ask? Yup, you got it, he says.

    Oh, BTW, shipping of the new A/C is not covered. You get to pay that as well.

    Why, in God's name, do I continue to have an extended warranty with GS or anyone (would imagine they are all the same).

    AAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHH.

    There, now I feel better! :-)






    Yes I just replaced my front air and had to buy the other board ( 100 bucks) I think it was. It took the mobile tech about fifteen min to change the board. I keep the other boars so if my rear unit goes out I will go with new thermostat and have this board re installed. Of course this was on my dime. :)
  • they do have lots of small print on the contracts as I call them. Some are quite confusing as you have to read them a few times...especially the exclusions that are listed...ha-ha!

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