Good Sam towing or Coach Net?
Which tow service would you recommend? Good Sam or Coach Net?
Forum Discussion
pnichols wrote:You could ask right here. The link takes you to "Good Sam Roadside Assistance
what is the actual "winching out" wording from your Good Sam ERS contract?
Ask Marcus if you have questions, concerns..." discussion area at the top of this forum's Dear Marcus area. Am sure the Administrator or one of the CSR will quickly answer your question.
Edit: And here is their disclaimer concerning off road: "vehicles not covered By the Good Sam Platinum roadside assistance program include But are not limited to: * An off-road area is defined as an area OFF of any of the following: hard-packed or graded dirt public road, paved street, driveway, parking lot, highway, freeway, expressway or adjacent shoulder." So they are not going to "winch you out of one of the above areas.
But in my personal experience, I have found that CN (as well as some of their contractees) will bend the rules. Don't know how Good Sam is about bending rules. But the contracted tow operator is the final authority and can decide to deny service no matter what the contract says. And in reality, there is no written "contract" between you and the ERS company (Good Sam, CoachNet, or anyone else), just their applicable brochures.
found here: Good Sam Platinum Roadside Members Benefit Guide
