Good Sam towing or Coach Net?

JJBIRISH wrote:

pnichols wrote:

JJBIRISH wrote:
Yes these guys are happy… I get that first hand… when GS went above and beyond for me I too was e-static… and when CN left me to fend for myself I was livid until they pointed out they had no obligation to pull me out of my muddy camp site because I was not experiencing a mechanical breakdown which would have been a covered event… but I soon realized they were right, and I wrongly assumed they would pull me out, it was then I realized the service I had switched from not only would have pulled me out but would have been required to…

John, you mentioned above about a GS contracted ERS driver pulling you out of a muddy camp site.

For what it's worth, here's an actual quote from the Benefits Guide for my Coach-Net Premier Coach plan ... note that, at least for this particular Coach-Net ERS plan, the contract states that they will do only "officially per contract" what GS did for you if you are stuck in the mud IN ADDITION TO a mechanical problem in your rig:

"Free the Stuck Vehicle/Winching - Simple winch out or extraction services required in order to tow the disabled vehicle are covered. For each time winching or extraction services are require in order to tow the disabled vehicle, you will be intitled to the maximum of the following winching or extraction services or labor: i) Two hours of one winching truck and one driver; ii) One hour of two winching trucks (each with one driver only). All remaining cost for labor parts and any additional winching shall be the responsibility of the member."

The reason that it's difficult for non Coach-Net customers to read Coach-Net Benefit Guides on the Internet is that they're intended to be accessed from the Coach-net website by logged-in members ... that's why I was able to finally read my actual plan's contract details.

But don’t you think you should be able to do the same thing when researching which service is the one you want… and not rely only on the promotional fluff and stuff…


The link I posted earlier was of course from an Internet source outside of Coach-Net and was not the Benefits Guide for the particular plan that I recently switched to from AAA.

Since we go off paved roads, as is required in some of our RV adventures, I would indeed prefer an RV ERS insurance contract that was worded to also provide rescue service in a variety of situations regardless of the mechanical condition of my RV at the time ... even if it cost more than today's top plans.

I probably missed it from earlier discussions in this thread, but I'm curious ... what is the actual "winching out" wording from your Good Sam ERS contract?

Here is the wording from the GS contract under the platinum plan… I believe the wording is the same for the other plans as well…

For each disablement event under this agreement, Member,
Associate or Extended Family Member is entitled to a maximum
of two hours of either Towing Preparation Services or Recovery
Services. Towing Preparation Services include any of the following services: winch-out, extrication services and preparation for towing. Recovery Services include winch-out or extrication services to allow the vehicle to proceed safely under its own power.
However, if disablement is caused solely by an accumulation of
snow by any means, the Member, Associate or Extended Family
Member, will not be entitled to any Towing Preparation Services
or Recovery Services in regard to such disablement.