demoon wrote:
Simply not true. Allstate RV Roadhelp has a solid provider list. We have used their service for towing twice and in both instances they sent a heavy duty wrecker. One tow was on an interstate about five miles from a major city, the other was on a very rural route leading to a rather secluded campground. Call to arrival was reasonable in both instances.
We have never encountered any problems with communicating with the dispatch service. They have always inquired if we were in a safe location before gathering other information.
You do not have to Allstate insurance to become a member.
We should remember - depending on where our problem arises - there may be a limited number of service providers, and very likely, most or all providers have the same ones to use. And, yes, I suspect there could be a case where no provider is available. If that happens and we CAN locate help, they will reimburse.
Is Allstate better than Coachnet? I suspect not. Is Coachnet better than Allstate. Same answer. We should go with feels right AND, if it ever starts to not feel right - time to change.
Simply not true, Coach net is primarily a RV tow specialist. With available RV techs to help you work through an issue. Calling all state or others they just don't have the experience or the available techs.
For example: my 2008 destination allison transmission was stuck in tow haul mode. It had to be towed in a specific manner with abnormal instructions. When the driver showed up, he has a print out of instructions that Coach-net had faxed them. He admitted he has never seen a Gas pusher coach before and was very happy to have the instructions on how to disconnect and reconnect the e- brake system. It's not just about having a list of providers as many of those providers are not RV specialist.
Now I've had AAA for many years and have used them. The service is no where near the same.
1st when you call AAA they don't even ask you if you're in a safe place. That's the first question coach-net asks you. If you're not, they you call is expedited .
2nd, when waiting for my AAA wrecker ( fuel pump on my VW TDI) AAA never called back to see the status or if there was anyone they could call for you.
Coach net not only called us back when we used them, but called us back repeatedly to check the status.
Clearly in my experience Coach net stands well above the others.
