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Leeski_Clan's avatar
Leeski_Clan
Explorer
Dec 02, 2018

How long does warranty approvals typically take?

We bought a new 2018 Palomino Columbus Compass 5th wheel in March 2018 and got the dreaded crack under the bedroom slide late August. I emailed pictures to Palomino Customer Service and they told ...
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Leeski_Clan's avatar
Leeski_Clan
Explorer
Dec 02, 2018
Wow! 2 days & 1/2 hour!!

Since it has been 6 weeks, I'm getting the feeling Palomino is giving me the run-around. It seems out of the ordinary for the dealership to have to provide pictures of the RV on my truck and videos of me hitching/unhitching it before they approve the warranty work. Hmmm....

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